Terms of service

Welcome to SkinOva. These Terms of Service govern your use of our website and purchase of our products including skin care, fragrances, hair care, and makeup products in Pakistan. By using our website, you agree to these terms.

1. General Conditions

By accessing or purchasing from SkinOva, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • You provide accurate and complete information.

  • You will not use our products for illegal or unauthorized purposes.

We reserve the right to refuse service to anyone at any time.

2. Products & Pricing

  • All prices are listed in PKR (Pakistani Rupees).

  • Prices may change without prior notice.

  • We try to ensure product descriptions and images are accurate, but slight variations may occur.

  • Product availability may change without notice.

3. Orders & Payments

  • Orders are confirmed only after verification.

  • SkinOva reserves the right to cancel or refuse any order.

  • In case of pricing errors, we may cancel the order and inform you.

  • Payment must be completed before order processing (for prepaid orders).

4. Shipping & Delivery

  • Delivery timelines may vary depending on location within Pakistan.

  • Delays caused by courier services or unforeseen circumstances are not our responsibility.

  • Customers must provide a correct shipping address.

5. Returns & Refunds

  • Returns are only accepted according to our Return & Refund Policy.

  • Products must be unused and in original packaging.

  • Opened skincare, fragrance, hair, or makeup products may not be eligible for return due to hygiene reasons.

6. Intellectual Property

All content on the SkinOva website including:

  • Logo

  • Product images

  • Text content

  • Graphics

is the property of SkinOva and may not be copied or used without permission.

7. Limitation of Liability

SkinOva is not liable for:

  • Allergic reactions or misuse of products

  • Indirect or incidental damages

  • Delays caused by third-party services

Customers are advised to read product ingredients carefully before use.

8. Privacy

Your personal information is handled according to our Privacy Policy.

9. Changes to Terms

SkinOva reserves the right to update these Terms of Service at any time. Continued use of our website means you accept any changes.

10. Contact Information

If you have any questions regarding these Terms, please contact us:

📧 Email: Skinova.com.pk@gmail.com
🏪 Brand: SkinOva
📍 Market: Pakistan

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